The Complete WhatsApp Sales & Order Lifecycle
See how lead discovery seamlessly converts into confirmed orders, instant payments, and automated customer retention.
Discovery & Inbound
Prospects discover you via website Click-to-WhatsApp widgets, Instagram/Facebook ads, or in-store QR codes and initiate a conversation with a single tap.
Instant Triage & Conversation
Our 24/7 visual chatbot flow greets the user immediately, answers common FAQs, and routes complex inquiries to the appropriate team agent.
Product / Service Selection
Share interactive WhatsApp button menus, product PDFs, or price lists directly within the thread so the customer can pick their desired package.
Deal & Order Creation
The agent records customer details, attaches order line items, and moves the deal into 'Payment Pending' on the visual Kanban sales pipeline.
Instant In-Chat Payment
Generate a secure Razorpay payment link directly from the chat. Customers pay in seconds via GPay, PhonePe, Paytm, Cards, or NetBanking without leaving WhatsApp.
Automated Fulfilment & Tracking
The HMAC-verified Razorpay webhook automatically marks the order as paid, generates a digital receipt in the inbox, and dispatches tracking details.
Review & Repeat Purchases
Post-delivery automation checks in for customer ratings, handles warranty questions, and enrolls happy buyers into seasonal loyalty broadcasts.
Ready to automate your WhatsApp sales cycle?
Connect your Meta Cloud API number and start processing customer conversations today.
Ready to Upgrade Your WhatsApp Business Operations?
Join modern brands and retailers using DIGISOLVNET WaCRM to automate leads, collaborate across team agents, and collect instant UPI payments.