Enterprise Architecture

Everything You Need to Sell, Serve & Scale on WhatsApp

Built on official Meta WhatsApp Cloud API standards, Supabase Row Level Security, and enterprise-grade payment infrastructure.

Real-time

Multi-Agent Shared Inbox

Connect your official WhatsApp Business number and let your entire sales and support team collaborate in one central place with real-time sync, internal notes, and agent assignments.

Included

Contact Management & 360° Profiles

Maintain clean customer profiles with conversation history, custom fields, lifetime transaction values, and automatic duplicate detection to keep your database pristine.

Organized

Smart Labels & Segmentation

Categorize leads and customers by VIP, Wholesale, Due Payment, or New Inquiry. Filter contacts instantly to launch targeted campaigns.

No-code

Automated Customer Follow-ups

Never drop a lead again. Configure delayed check-ins, payment reminder alerts, and appointment confirmations that trigger automatically based on deal stage changes.

Meta Compliant

Broadcast Campaigns (Official Meta Rules)

Send personalized broadcast notifications using Meta-approved pre-registered message templates. Built-in compliance checks protect your quality rating and avoid bans.

Drag & Drop

Visual No-Code Chatbot Flow Designer

Build multi-step interactive conversation journeys with buttons, list pickers, conditional branches, and keyword triggers using our visual React Flow canvas.

BYO Key

AI Knowledge Base & Smart Assistant

Empower your agents with AI draft generation and automated replies grounded in your company's indexed documents, with seamless fallback to human agents.

UPI & Cards

Instant In-Chat Razorpay Payment Links

Generate and send Razorpay payment links straight from the chat thread. Real-time HMAC-verified webhook updates mark deals as paid and trigger order receipts instantly.

Drag & Drop

Visual Kanban Sales Pipelines

Track deals from initial inquiry to final delivery across customizable pipeline stages. Monitor pipeline revenue velocity and identify bottlenecks at a glance.

Telemetry

Live CRM & Campaign Analytics

Measure incoming vs outgoing message volumes, agent response latencies, broadcast delivery read-rates, and monthly recurring revenue across workspaces.

Triggers

Automations & Webhook Engine

Connect CRM events to your internal systems via outbound webhooks. Trigger automatic tag addition, stage movements, and contact syncs with loop-prevention guards.

Coming Soon

Voice Note Speech-to-Text & Catalog

Upcoming: Automated voice note transcription for incoming audio clips and native in-app WhatsApp catalog browsing for direct inventory purchases.

In active development on our product roadmap.
Zero Setup Friction

Ready to Upgrade Your WhatsApp Business Operations?

Join modern brands and retailers using DIGISOLVNET WaCRM to automate leads, collaborate across team agents, and collect instant UPI payments.